As our catering is delivered ready to enjoy, we recommend scheduling delivery as close to your desired eating time as possible—especially if hot food is included. If your order is packed in catering boxes, our team will only need around 15 minutes to unload and set everything up for you.

For grazing tables and catering served on our wooden boards, we’ll arrive approximately 30–45 minutes before your event start time. Boards arrive 90% pre-prepared, with final touches completed on site. Hot items are kept in insulated boxes and plated or unwrapped last to ensure maximum freshness and temperature.

We’ll return to collect the boards—typically the following day. If your event is on a Sunday, we’ll arrange collection on Monday. You’re welcome to leave them in a secure location for pick-up, so you don’t need to wait around.

This depends on the type of service you’re after. Use your usual meal spend as a rough guide:

• Light snack: $10–$15 per person

• Lunch-sized portion: $14–$25 per person

• Substantial meal or dinner: $25–$60 per person

If you’re unsure, we’re more than happy to chat through quantities and help you tailor your order.

Yes. All catering includes kraft cocktail napkins, cardboard serving trays, and wooden cutlery if needed—at no extra cost.

A deposit is only required for orders over $3,000 (incl. GST). If applicable, we’ll request payment two weeks before the event, via bank transfer or credit card.

Invoices must be paid in full before the event—ideally by the day prior. For weekend or public holiday events, we may request payment on the closest business day beforehand.

Absolutely. We can accommodate nearly all dietary needs and can modify most packages to suit for a small additional charge. For large groups, we can individually box and label meals to ensure the right guest receives the right dish.

If you need help planning for dietary needs, feel free to contact us, or simply note your requirements when placing an online order.

We offer catering delivery across the Gold Coast—from Coolangatta to Pimpama and everywhere in between. Our kitchen is based in Nerang, so suburbs like Southport, Bundall, Surfers Paradise, Robina, and Broadbeach are well within our regular delivery zone.  Areas outside our free delivery zone may incur an additional delivery fee.  Please refer to this document for free delivery areas. 

If you’re unsure whether we can deliver to your location, just get in touch. We’re happy to confirm availability or discuss alternative arrangements. We’re always adding new delivery areas to meet demand.

Absolutely. We understand that every workplace or event is different. Whether you’re planning a corporate morning tea, a client lunch, or a team celebration, we can tailor a menu to suit your needs.

From dietary adjustments to packaging preferences, we’re here to make it work. Our team can help you mix and match platters, switch out ingredients, or build something from scratch. If you have a theme, budget or specific request in mind, let us know—we love a challenge!

We know that plans can shift. We’ll always do our best to accommodate changes to your order, especially if you give us plenty of notice. Minor adjustments (like guest numbers or dietary updates) can often be made up to 48 hours before delivery.

For cancellations, we require at least 72 hours’ notice for a full refund. Orders cancelled with less than 72 hours’ notice may incur charges based on what has already been prepared or purchased. For large or custom events, we may have slightly different terms, which we’ll clearly outline during the booking process.